For US law firms · Three assistants, one platform

An AI legal assistant that runs intake.

Three AI legal assistants on one platform — a chat assistant on your firm’s website, an inbound voice assistant that answers every call 24/7, and an outbound voice assistant that calls back every web inquiry. Each runs the firm’s own intake script, books consults into the calendar, and hands off to live staff one click away.

The short answer
An AI legal assistant is a software system that handles client-facing intake on a law firm’s behalf — answering inbound calls, engaging website visitors, capturing matter details, qualifying leads, and booking consultations into the calendar. LegalLady.AI provides three on one platform: a chat assistant ($397/mo Associate), an inbound voice assistant ($897/mo Partner), and an outbound voice assistant that calls back every web inquiry ($1,497/mo Principal). Pre-trained on twelve major legal practice areas. Live the same day, often within an hour. Live staff takeover available.
What an AI legal assistant does

Eight jobs your firm stops doing manually.

Not legal research, not document drafting, not legal advice. Just client-facing intake — every conversation, every channel, around the clock.

01

Greets callers in the voice your firm chooses

Answers in seconds, in the tone you set — warm, balanced, or formal. Identifies the firm, identifies as an AI assistant where required, and gets to work.

02

Runs practice-area-specific intake

Asks the qualifying questions that matter for the matter — PI intake doesn't sound like a family law intake. Twelve major legal practice areas pre-trained.

03

Captures matter details + conflict-relevant info

Records the key facts the firm needs to evaluate the matter — type of injury, jurisdiction, opposing party — for later conflict review by the attorney.

04

Books consultations directly into the calendar

Universal calendar sync — Google Calendar, Microsoft 365 / Outlook, Apple iCloud, Exchange, Yahoo, or any CalDAV-compliant provider. Existing Calendly users keep their setup; events sync through the underlying calendar. Sends confirmation immediately.

05

Hands off to live staff one click away

If a caller wants a human, the platform notifies your team and a real person can take the call instantly. The AI never blocks the human.

06

Delivers transcripts + AI summaries the moment a call ends

Every call produces a structured record — caller details, matter type, urgency, key quotes. Walk into the office knowing exactly who called and why.

07

Calls back every web inquiry (Principal plan)

When a prospect submits a form on the firm's site, the outbound assistant calls them within seconds — with the form data already in context. Mid-intake follow-up if a caller drops, consult reminder calls, scheduled outreach where consent is on file.

08

Stays inside the firm's compliance posture

Per-firm suppression list with SMS STOP-keyword auto-DNC. Optional firm-enabled recording disclosure with language configurable for two-party-consent states (CA, FL, IL, MD, MA, MT, NV, NH, PA, WA, CT). Outbound is tied to a prior inbound interaction with a timestamp on file.

AI legal assistant vs. paralegal

Different jobs. Both belong on the team.

JobParalegalAI legal assistant
Greet callers and run intakeSometimes — pulled from billable workYes — every call, 24/7
Qualify leads against firm criteriaManual notesStructured, scored, audited
Book consultations to the calendarManual coordinationUniversal calendar sync (Google, Microsoft 365, iCloud, Exchange, CalDAV)
Draft pleadings + correspondenceYesNo
Conduct legal researchYesNo
Manage active case filesYesNo
Communicate with clients on substantive mattersYesNo
Handle web chat 24/7NoYes
Call back every web inquiry within secondsNoYes (Principal plan)

The AI legal assistant frees the paralegal to do the work only a paralegal can do. It does not replace the paralegal — it replaces the part of the paralegal’s day that should never have been theirs in the first place.

Common questions

About AI legal assistants for law firms.

What is an AI legal assistant?

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An AI legal assistant is a software system that handles client-facing tasks for a law firm — answering inbound calls, engaging website visitors, capturing intake details, qualifying leads against the firm's criteria, and booking consultations into the calendar. LegalLady.AI provides three AI legal assistants on one platform: a chat assistant on the firm's website, an inbound voice assistant that answers every call 24/7, and an outbound voice assistant that calls back every web inquiry. Each is purpose-built for legal intake — practice-area triage, conflict-aware questioning, calendar booking, and live staff takeover.

What can an AI legal assistant actually do for a law firm?

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It handles the entire client-intake conversation: greeting callers in the voice the firm has selected, asking practice-area-specific qualifying questions across twelve major legal practice areas (PI, family, immigration, criminal, estate, employment, plus six more), capturing the matter details the firm needs for its conflict review, booking consultations directly into the calendar, playing the firm's configured recording disclosure when enabled, and producing a transcript plus AI summary the moment each call ends. It does not draft legal documents, conduct legal research, or give legal advice — those remain the attorney's work.

Is an AI legal assistant the same as an AI receptionist?

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An AI receptionist is one kind of AI legal assistant — specifically the inbound voice assistant that answers the firm's phone line. AI legal assistant is the broader category that also includes chat assistants on the firm's website and outbound assistants that call back inquiries. LegalLady.AI bundles all three on one platform.

How is an AI legal assistant different from a paralegal?

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Different jobs. A paralegal handles substantive legal work — drafting documents, conducting research, organizing case files, communicating with clients on active matters. An AI legal assistant handles intake — the conversations that turn a website visitor or caller into a qualified lead booked on the calendar. Most firms need both: the AI legal assistant runs intake 24/7 so the paralegal isn't pulled away from billable work to answer the phone.

How much does an AI legal assistant cost?

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LegalLady.AI offers three flat monthly plans: Associate at $397/mo (chat assistant, 5,000 messages), Partner at $897/mo (adds inbound voice assistant, 250 calls/mo), and Principal at $1,497/mo (adds outbound voice assistant, CRM sync, 600 calls/mo). Annual billing is 10× monthly (2 months free). No per-minute charges, no after-hours premiums, no setup fees.

Which practice areas can an AI legal assistant handle?

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Yes. LegalLady.AI's assistants are pre-trained on twelve major legal practice areas — personal injury, family law, immigration, criminal defense, estate planning, employment law, bankruptcy, workers' compensation, business law, medical malpractice, real estate, plus general intake for everything outside those. The intake script for each practice area asks the qualifying questions specific to that matter type — a PI intake doesn't sound like a family-law intake.

Is an AI legal assistant secure for confidential information?

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Calls and chats are encrypted in transit, retained for the duration of the firm's subscription, and handled in line with legal industry privacy standards. The platform ships with privacy-conscious infrastructure: access limited to the firm's authorized users, no third-party AI training on the firm's call or message content, and an audit log of every access to recordings or transcripts. Optional recording disclosure can be enabled at the firm level, with the disclosure language the firm configures for two-party-consent states (CA, FL, IL, MD, MA, MT, NV, NH, PA, WA, CT). LegalLady.AI is a technology platform, not a law firm, and does not establish or guarantee attorney-client privilege — privilege is established by the lawyer-client relationship and the law of the jurisdiction governing that representation. Consult counsel for guidance on privilege-related risks specific to the practice.

How long does it take to set up an AI legal assistant?

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Live the same day, often within an hour. Embed the chat widget on the firm's site (Associate plan and up), forward the firm's phone line (Partner and up), upload intake criteria and practice-area preferences. No IT team required. Live staff takeover is available the moment the assistant is running.

Pick up

Add an AI legal assistant to your firm

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